🔗 linkblog: my thoughts on 'Air Canada must honor refund policy invented by airline’s chatbot'

Very interesting case.

link to “Air Canada must honor refund policy invented by airline’s chatbot”

• link
• Communities
• Air Canada
• chatbot
• AI

You can click on the < button in the top-right of your browser window to read and write comments on this post with Hypothesis. You can read more about how I use this software here.

Any Webmentions will also be displayed below: