Air Canada must honor refund policy invented by airline’s chatbot
Source: arstechnica.com (direct link)
Very interesting case.
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I have lots of concerns about LLM training, but I think it’s better to think of the issue in terms of digital labor, not copyright. My blog is licensed for reuse, but that doesn’t mean it’s any less exploitative for someone to scrape it all to develop software that will make them rich off my work.
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