Below are posts associated with the “customer service” tag.

🔗 linkblog: Zoom will soon integrate Anthropic’s chatbot across its platform - The Verge'


Using AI for customer service is the stuff of my nightmares.

🔗 linkblog: It’s Not Just You: Businesses Are Making Their Phone Numbers Hard to Find - WSJ'


What a crappy future we are heading toward.


Heard a kid crying in the background of a company’s help line and realized it used one of those often-exploitative work-from-home customer service networks. That made me more mad than issue I was calling about.